Patched sur quit unexpectedly9/21/2023 ![]() You can also check the live status of the Apple Server to make sure everything is alright on Apple's end. If you think this is the case, try again later on a non-peak time to see if the download works then. It may be because a lot of people are trying to download macOS Monterey at the same time. ![]() There are a few reasons why you may encounter this issue. That content can’t be downloaded at this time. Installation requires downloading important content. A few get the following error message: “Installation of macOS could not continue. Others, on the other hand, are seeing "The network connection was lost" error messages when they try to download macOS Monterey. One common macOS Monterey problem that people have encountered is that macOS 12 fails to download, with some users seeing an error message that says "Installation failed." (Image credit: Shutterstock) How to fix macOS Monterey download problems Some people that have upgraded from Catalina to Big Sur have actually experienced such triggered, verified hardware failures.The macOS 12 failing to download is one of the most common macOS Monterey problems people encounter.Anyone that has done much in the way of mechanical, electrical, or computer hardware work, knows that changes in load can trigger “borderline” hardware issues.(The hardware “thing” was brought up because: ![]() Quite frankly, I’ve been surprised there haven’t been more issues with third-party software! Upgrades, on the other hand-especially the more major the upgrade-are seldom expected not to require corresponding upgrades to associated software. Updates are seldom expected to suddenly change interactions with other software. In the «universe of possibilities»-barring triggered hardware issues-the greatest range of possibilities is in software interactions: especially with a major Operating System (OS) upgrade: after all, all software interacts with the OS. However, as large as that pool may be, it still cannot cover the entire «universe of possibilities». This is, of course, why Apple has their Beta test program, so a larger set of users, sampling a larger portion of that «universe of possibilities» can be tested. You are absolutely correct, Tim Lovern, that «The universe of possibilities is quite large.» ![]() Since booting into Safe Mode includes performing a repair of your filesystem (which is why it can take extended time to boot into Safe Mode), there are cases where this can actually correct some issues even running normally. ![]() If you have no trouble in Safe Mode, then try rebooting into normal mode, and see if the problem recurs. If you have trouble in Safe Mode, without running any third-party software, this greatly narrows the possible causes. This suggests there is either a hardware or other, third-party, software interaction.Ī recommended test for the third-party software possibility is to boot into Safe Mode, and try Music there, without running any third-party software. Unfortunately, all I can provide y’all with, at this time, is the assurance that this is, most certainly, not a fault in just the Big Sur software (which includes Music), since many of the rest of us have experienced no such troubles. I’m sorry y’all seem to be having trouble with the Music app on Big Sur. Welcome, Tim Lovern and to Apple Support Communities! ![]()
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